Your enquiry.
Your data.
LISUVA uses the information in your enquiry to respond and follow up on your needs. Submitting the form is independent of accepting analytics.
Enquiries and responses
When the channel is enabled, we store your name, email, reason for contacting us and message, together with any optional details you choose to provide: phone number, preferred response channel, company and website. They are transmitted over an encrypted connection, stored in Cloudflare D1 and notified to the person responsible for LISUVA through Telegram and Gmail. They are not used for advertising or sold. New enquiries are also recorded in LISUVA’s private CRM to organize responses, through a server-to-server connection with limited access.
Your enquiry is retained in our database for a maximum of 12 months. You can request access, correction or deletion through the form by choosing Other. Copies received in Telegram and Gmail must also be deleted by the person responsible; provider retention is governed by their terms.
The original content received by the CRM is also removed after 365 days. Contacts without commercial follow-up are anonymized when that period expires. If follow-up, a project or a business relationship begins, the record and its documents are managed separately for as long as that relationship requires. Requests for access, correction or deletion are handled across the website, CRM and any exported copies retained by the person responsible.
While you type
We do not record what you type before you submit. Fields remain in the page’s memory and are lost when it reloads. Share only what is necessary; avoid passwords or sensitive information.
Phone numbers and security
Cloudflare may suggest an approximate connection country for your phone prefix; you can always change it. We do not request GPS access or store your IP for this feature. Turnstile checks requests to prevent abuse. Rate limits use a temporary identifier derived from the connection, without retaining the full IP address in our database.
Analytics with your permission
When analytics is enabled, you can accept or reject it with equal ease. Only after acceptance do we record the time, approximate country, device, browser, referring domain, visible sections, approximate duration, scroll depth and actions such as opening a project or sending an enquiry. Telegram receives an initial notification and a summary after 30 minutes of inactivity.
We do not record keystrokes, mouse movements, form contents or interactions within external websites. We do not use fingerprinting or advertising pixels. We retain events for 90 days. These are visits with consent, not a complete count of people.
Under Browsing privacy at the bottom of the home page, you can reject or withdraw permission. Tracking stops, the local identifier is deleted and a request is made to remove the session from our database. Notifications already sent to Telegram cannot be withdrawn automatically; you can request their deletion through the form.
Storage and providers
We store your privacy choice and light or dark theme preference locally. A browsing session with consent uses tab storage. The private dashboard uses necessary authentication cookies; they are not used for advertising.
Cloudflare hosts and protects the service; Google and Telegram process notifications. These providers may process data in other countries under their own policies. Necessary hosting logs are independent of optional analytics.
Form protection
Forms use Cloudflare Turnstile to prevent spam, with checks that may run invisibly. See the Turnstile privacy addendum (opens in a new tab).
LISUVA Lab: using the demos
LISUVA Lab demos (lisuva.com/ecommerce, lisuva.com/crm, lisuva.com/reservas and lab.lisuva.com) automatically record navigation actions, walkthroughs and simulated operations with a temporary session identifier. We measure approximate country, device type, browser and general source. Analytics does not store checkout text, contacts, searches, conversations, CRM documents, card numbers or full IP addresses. Data entered in the CRM stays in tab memory and is erased on reload. We do not use this measurement to track you across sites.
When you unlock LISUVA Lab with your email, we store that email encrypted, its access date, general source and the first demo explored. A secure access cookie lasts up to 30 days and lets you reuse access across demos on the same site. We link general demo actions to that access to understand your interests; never the contents of simulated bookings, conversations, forms or documents. Only the LISUVA administrator can view these access records. They are deleted after 365 days of inactivity or on request. We do not send messages from the demo or verify the email by sending a message. Fictional bookings remain only in tab memory.
Events are retained in Cloudflare for 90 days and can only be accessed through LISUVA’s private dashboard. Products, customers and orders are fictional and remain in tab memory. You can ask about your data through the contact form. This measurement is independent of the main website’s optional analytics.
External projects
Example websites have their own policies. Their screenshots are served by LISUVA; when you open an external link, you move to the corresponding service.
Information version: September 6, 2026.